Returns & Exchanges
We want you to love your hair care routine, but if a product isn't the right fit, we offer easy returns on all orders within 30 days of purchase. Please note that original shipping fees are non-refundable and items must be at least half-full to qualify.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
- 2.Print Your Label
Follow the prompts to download and print a prepaid shipping label, which will be sent directly to the email address used during checkout.
- 3.Pack Your Products
Securely pack the products in their original packaging or a sturdy box, attach the prepaid shipping label to the outside, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
